Pay Your Bill

Pay your electric bill securely online through our Nexbillpay portal — available 24 hours a day, 7 days a week.

Go to Nexbillpay →

Payment Options

  • Online: Pay at nexbillpay.com — 24/7
  • By phone: Call (256) 386-9290 during office hours
  • In person: Visit our office at 1015 Avalon Avenue, Muscle Shoals, AL 35662 (Mon–Fri, 7:00 am – 4:00 pm)
  • Bank draft (auto-pay): Set up automatic monthly deductions — see Bank Draft instructions

Important Notice

If your service has been disconnected for non-payment, you must call our office at (256) 386-9290 to pay and have service restored. Online payment alone will not restore disconnected service.

Physical Address
1015 Avalon Avenue, Muscle Shoals, AL 35662
Mail: P.O. Box 2547, Muscle Shoals, AL 35662
Phone & Fax
(256) 386-9290
Fax: (256) 386-9293
Office Hours
Monday – Friday: 7:00 am – 4:00 pm
Closed on observed holidays